FAQs


How do I create a new ‘West Ham Account’?

+

What is the new ‘West Ham Account’?

+

When will I use my ‘West Ham Account’?

+

Do I need to create a new ‘West Ham Account’?

+

I’m having trouble verifying my West Ham Account

+

What happens to the ‘My Network’ ticket grouping of friends/family?

+

How do I purchase tickets for myself and a group of friends/family using ‘My Network’ in ticketing?

+

I’m a Bondholder, do I need a West Ham United Account?

+

How can I update my details associated with my account?

+

What will happen to my current accounts for Online ticketing and Online Store accounts?

+

Do you still need help?

+

I run a Supporters’ Club page on whufc.com and can’t find where to sign in

+

I have multiple Client Reference Numbers, what should I do?

+

I linked the wrong Client Reference Number to account, what should I do?

+

How can I change the email address associated with my account?

+

Can I purchase a ticket without creating an account?

+

Click here to sign in.